Irrespective of the fact that the hosting service provided by the different companies is relatively the same, each provider has their own platform with its own modifications and ways to perform specific tasks. In cases like this, an info-crammed knowledge base will be quite helpful both for persons with little or no previous experience and for technically trained users who will at some point learn how specific operations are performed, but will waste precious time in the meantime. The purpose of such a knowledge base is to make the service fast and simple to use, sparing users time and energy. The end result is more contented clients, as they can quickly find the information they want, and less work for the client support engineers, because usually the majority of the queries and problems that clients have got are already outlined in the knowledge base. On the condition that the articles are adequately written and encompass more topics, you’ll be able to get to know more not only about your own account, but also about the web hosting service as a whole.
Extensive Online Documentation in Cloud Hosting
If you get a cloud hosting account through us, you’ll be provided with access to our detailed online documentation where you will see information about virtually everything associated with our web hosting solutions. The topics range from how to create an e-mail account on your handheld device, to how to accomplish different things using an .htaccess config file. The articles themselves are written in an easy-to-grasp manner and include comprehensive guides on how to accomplish a certain operation within your Hepsia hosting Control Panel. You can also find info that’s not directly connected to Hepsia, for instance one that concerns online applications on your computer. The complete collection of articles will be available in the Help section of the Control Panel, but those that are dedicated to a given Control Panel section can be accessed on the spot. Since we’ve included as many topics as possible, you’ll be able to acquaint yourself with de facto everything associated with your hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
We have compiled an extensive knowledge base for all our current and potential clients, so if you get a semi-dedicated server account from our company, you will be able to find any information that you are looking for at any moment. We have a vast number of educative articles, which will help you better understand what’s going on in your semi-dedicated account – "What’s PHP?" and "What are file permissions?" are just two instances. Our in-depth manuals will help you accomplish anything you wish – extract an archive, import a database, forward a domain, and so on. Additionally, we also have troubleshooting instructions, which will enable you to discover what precipitates a specific problem and the feasible solutions for it. If you can’t send e-mail messages or your domain name returns a 500 Internal Server Error message, for instance, you can check our knowledge base and rectify the issue immediately. You can access the articles through any Control Panel section, as well as through the dedicated Help section.