A 99.9% Server Uptime
We have set up our cloud hosting platform using stable hardware components and heavily modified software. Our sysadmins have installed a customized version of SELinux on each of our physical servers in order to guarantee utmost protection and stability. We’ve installed several DDoS prevention tools in addition to very powerful firewall programs to make sure our internal network is impenetrable and safe.
All our Linux cloud hosting packages come with a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our guarantee remains the same.
A 99.9% Network Uptime
If you’d like to supply an outstanding hosting service, you can rarely lean on the default network configuration in a datacenter. We’ve built our very own custom network in an effort to ensure an extra–fast connection speed with the rest of the world.
And thanks to this, regardless of which datacenters you choose: our data center in USA, our data center in United Kingdom, in our data center in Finland, in our data center in East Europe or our data center in Australia, you can enjoy a guaranteed 99.9% network uptime. And this guarantee applies to all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have given our best to minimize all potential risks with our cloud hosting packages and regardless of the fact that we offer premium support, there are cases when the customer simply isn’t content with what we offer. Or he needs to migrate to a more powerful web hosting solution, such as a virtual private server or a dedicated hosting server.
That is why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not content, you will receive a refund.
24/7 Technical Support
We have attentively selected each individual member of our 24x7 support staff so that we can provide the very best customer support you can get. Each one of our technicians has many years of experience working with hosting accounts behind his back, therefore they know very well what they are doing. Plus, they are available 24x7 – you’ll be able to contact them at any time and they’ll reply back to you as soon as possible.
Their average ticket response time is just twenty minutes, while with other hosting distributors you are forced to wait around for days. What’s more, we offer you a 1–hour response time guarantee. Irrespective of what happens, your queries will be replied to within sixty minutes.