Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user service staff is trained to efficiently address all our Linux cloud hosting customers’ inquiries and advise inquiries. Through our ticket system, it is also possible to send your question and a support team representative will likely get back to you in less than maximum an hour. Actually, practice has confirmed that the typical resolution period is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us any time required. Our crew of employees will undoubtedly be on–line for you 24x7x365 to reply to all your doubts and to correct any issue you will probably have. You also can send us a help support ticket from the Web Site Control Panel or drop a message any moment. In addition, on business days, you are able to phone us or use the online chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • We have included a huge know–how base into the Control Panel to assist you to obtain valuable step by step guidance any time. Each section of the Control Panel features its own contextual help area featuring a variety of how–to articles. We have also organized movies to provide you with a far better visual representation of the correct way to accomplish any given activity.