Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • You’ll find almost all the answers to your questions in the user–friendly Help Center section included in our Web Site Control Panel. It offers an enormous repository with regularly asked questions and comprehensive educational articles prepared by our knowledgeable client support team.

  • Top quality support service

  • Tutorial Video Clips

  • For users who want to discover how to resolve a typically experienced problem by watching a how–to video, we have added a compilation of video tutorials to our Web Site Control Panel. All the video lessons are concise and simple to comprehend. They offer visual presentations of different website administration operations.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24x7 tech support service and a sixty–minute support ticket response time guarantee. Our capable tech support engineers will be online 24–7 to answer your questions and to troubleshoot any issue that you could have. Just submit a ticket from the Help Center and we’ll reply to you quicker than you can say Jack Robinson.